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Track Engine

SUPPORT

We are here to help.

Choose the subject of your request and send the relevant details by email.

Need instructions or help with a problem? The Help Center offers first steps, explanations and solutions. Help

What do you need help with?

Account

Sign-in, password, profile or access to your workspace.

Billing

Plan, invoice, payment method, plan change or cancellation.

Technical

Website, Track Planner, Race Control or unexpected behavior.

Hardware

Control Unit, AppConnect, track validation or connection.

Contact us by email

Briefly describe the issue, your browser and, where relevant, your hardware. Never send passwords or payment details.

Email support

service@autorennbahnplaner.de

We review support requests on business days as soon as possible. We cannot currently promise a fixed response time.